Theatre House Manager
The house manager is a crucial member of the customer service team, leading the ushers in providing a phenomenal guest experience in the theatre. To apply, please send letter of interest and resume to info@MarriottTheatre.com.
Responsibilities
- Provide outstanding customer service to our theater guests
- Prepare weekly schedule of ushers
- Train and manage ushers
- Pre-show prep: programs and stuffers, signage and lobby TV checks
- Ensure smooth flow of patron seating and deal with any seating issues that may arise
- Coordinate with box office staff on seating holds and patron information
- Assist patrons with questions, accessibility needs and/or seating issues
- Communicate with stage management staff on nightly operations schedule (house opening, start of performance, late seating)
- Monitor lobby and bathroom cleanliness
- Monitor activity during performances
- Communicate and assist with security and emergency incidents
- Prepare House Manager reports
Preferred experience
- High school diploma or equivalent
- Excellent communication skills and a proven commitment to exceptional customer service
- Flexible schedule, evenings and weekends required.
- Love of musical theatre a plus!
Expectations
The successful candidate will be well organized, dependable, enjoy working closely with all personalities and temperaments, have solid problem-solving skills, and be comfortable making decisions quickly and under pressure.
Communication flow
Position reports to the Producing Associate.
Pay
Salaried at $844/week, averaging 32 hrs/wk - Benefits package includes health, dental, vision, 401k, paid time off, and life insurance
